Associate of Applied Science (A.A.S.)
Contact Information: Program Office: 615-353-3475, firstname.lastname@example.org
The goal of the Computer Technology (CPT) program is to prepare individuals to function as entry-level computer technicians. Students become proficient in operating systems, installation and maintenance of a variety of computers, and various hardware and networking components. This degree’s objectives parallel and exceed numerous industry-level certifications including A+ certification and security certifications.
The program emphasizes hardware, software, peripheral devices, telecommunications, operating systems, troubleshooting. Individual and team-based projects enhance the learning experience and give students vital hands-on job skills.
Computer Technology program graduates should be able to:
- Install and configure workstation systems and application software.
- Troubleshoot, analyze and repair hardware and software issues.
- Select & install appropriate hardware and software.
- Perform routine upgrade, repair and preventive maintenance on computer system hardware and software.
- Use various operating environments including Windows command line and GUI, and UNIX/Linux.
- Establish and maintain a user support/helpdesk environment.
- Communicate technical and non-technical information clearly in both written and oral format.
- Use security tools and applications to secure organizations data and infrastructure.
- Integrate concepts taught in general education courses and reinforced in the Computer Technology curriculum.
- Function competently in entry-level computer technician positions using critical thinking skills to solve systems challenges.
- Service technician - configures hardware, software and installs, upgrades and maintains computers and related peripheral equipment
- User support/helpdesk - manages customer problems and requests and provides solutions-oriented support services by telephone, e-mail and/or in person
- Technical sales - analyzes client needs and provides support in choosing the correct information systems solutions for business or personal use
The A.A.S. degree is designed to prepare a student for employment upon graduation. Some universities, at their discretion, accept some technical courses for transfer. A student who plans to transfer to a university should consult his/her advisor and the receiving university about transfer and articulation policies. Failure to do so could result in loss of transfer credits.