2018-2019 Catalog 
    Oct 15, 2018  
2018-2019 Catalog
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BUSN 1350 - Sales and Service

3 Credits
3 Class Hours

An introduction to the fundamentals of customer service and selling. Topics include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through service.

Semester Availability: All

Not part of a Tennessee Transfer Pathway


Click here for course textbook information.

Click here for Spring 2019 course scheduling information.

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